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Japan Airlines Business Class Flight Review JAL SKY SUITE III: JL711 Tokyo (Narita) to Singapore

JAL SKY SUITE III Business Class seat is Japan Airlines newest Business Class product, which I was fortunate to experience onboard flight JL711 from Tokyo (Narita International Airport) to Singapore.

Flight Details

Operator: Japan Airlines

Flight: JL711

Route: Tokyo (Narita) to Singapore

Departure from Tokyo Narita International Airport Terminal 2: 5.55pm / 6.44pm*

Arrival in Singapore Changi Airport Terminal 1: 12.45am / 1.09am*

Flight Duration: 7 hours and 50 minutes / 7 hours and 25 minutes*

Operating Aircraft: Boeing 777-246/ER

Registration: JA703J

(* denotes actual timings)

My day started with a comfortable limousine bus ride to Narita International Airport Terminal 2 (free Wi-Fi onboard inclusive - yay!). Upon arrival at the airport, it was a quick and seamless check-in at the Business Class counter at Row K.

Security screening was just as quick thanks to the Priority Lane for Business Class passengers.

It was then straight to Japan Airlines' signature lounge, Sakura Lounge, which shares the same entrance as the First Class Lounge.

The lounge looks very welcoming - very spacious and quiet, and stylishly furnished in earthly tones. Seating is plentiful, as are the power outlets.

An interesting observation is that there are dedicated booths for using mobile phones, which safeguards the peaceful ambiance of the lounge.

Massage chairs

The massive lounge is divided into two floors: a dining floor with the hot food selection (aptly named THE DINING floor), and a lounging floor with dedicated beverage corners.

THE DINING floor offers a buffet-style set-up of Western-style and Japanese-style dishes, which includes Udon and even Raw Salmon Sushi! The limited spread of items were made up for by their excellent taste. I particularly enjoyed the JAL Beef Curry - with a glass of red wine, of course.

Tofu and Minced Meat with Chilli Sauce

Macaroni au Gratin

Herb Grilled Chicken

Sushi with Raw Salmon

Salad bar

My bowl of JAL Beef Curry and Tofu and Minced Meat with Chili Sauce

Proceeding down to the lounging floor, I managed to find a comfortable seat facing the apron where I could watch the aircraft whilst sipping on flutes of Michel Tissot & Fils Fête D'Or Blanc De Blancs Brut. What pre-flight bliss!

Beverage corner - one of several at the lounging floor, where guests may help themselves to alcoholic drinks (including draft beer on tap), soft drinks, juices, hot coffee and tea, and snacks.

At gate 81 for boarding, two orderly lines formed for the Business Class boarding and with a synchronized bow from the ground agents, boarding commenced and I was welcomed onboard and directed to my seat onboard this refurbished Boeing 777-200.

What immediately catches my attention about the seat are its plentiful stowage compartments - definitely plenty of space for anything and everything!

The seat itself converts into a fully flat bed (198cm in length), and even features a massage function!

The tray table, stowable in the high privacy partition, is massive, making it well-suited to work on the laptop during the flight.

A variety of creature comfort amenities such as an amenity kit, disposable slippers, blanket, small pillow, and headphones are set on the seat.

The headset is a Japan Airlines-branded Panasonic RP-HC150 noise-cancelling headphones, which sound quality I appreciate.

The simple amenity kit comprised: toothbrush, ear plugs, moisture mask and eye mask.

The seat is equipped with an 17-inch entertainment screen featuring the MAGIC-VI entertainment. The touchscreen entertainment is easy to navigate, though there is an entertainment controller within close reach if you don't fancy reaching out to the screen.

Flight map (inclusive of several view angles and rotating map function) is available.

USB port and AC power port are also strategically located within arm's reach for convenient charging of gadgets.

Four-level reading light

The cabin attendants, led by a matronly and gentle flight purser, were welcoming, offering to hang coats and offering magazines and cardigans. In typical Japanese hospitality, oshibori was served, in a very stylish dish.

Quite surprisingly, instead of a flute of champagne, water bottles were distributed in lieu of the welcome drink.

Boarding took a while, as the flight waited for some late passengers, and announcements were made to update passengers of the boarding progress. During the waiting time, I started on hilarious Japanese romance-comedy, "Tornado Girl". Eventually, flight JL711 took off close to an hour late.

A dazzling blue LED lighting in the cabin that is in line with the prevailing winter season and is meant to evoke a feeling of Japan.

The large side table next to the window was an obstacle in looking out of the window - though I appreciate it for its convenience in placing all my personal articles within sight. Not wanting to strain my neck for the window view, I was glued to my entertainment screen instead.

After the take off, the flight purser personally came to each passenger to ask if they were okay and is everything alright? I think it was a really nice gesture to start the flight.

Menus were then distributed.

The menu introduces BEDD (SKY AUBERGE by JAL) dining concept, which promises an "exclusive restaurant in the sky" experience for the passenger.

In addition to Charles Heidsieck Brut Réserve champagne, three white wines (French, Italian, and South African) and two red wines (Chilean, and Californian) were offered onboard. As a Japanese airline, two types of Sake are also available.

For the dining menu, a Japanese menu and a Western menu were offered, each complete with its own hors d'oeuvres and desserts (I believe this is the same for all JAL flights).

Both menus were created by renowned chefs, and were equally attractive, but I made up my mind to try the Japanese option, as I have heard what delicacy beef tongue is in Japan, and for that full Japanese service experience onboard Japan's flag carrier!

Prior to arrival, Japanese Delicacies "Onigiri" or Haagen-Dazs ice cream would be served. At any time, passengers may enjoy a cheese selection of cup noodles should they be feeling peckish.

After the menu orders were taken, a chic black table cloth is laid on the table before an aperitif was served. Missing out on my bubbly before take off, I opted for a Charles Heidsieck. A packet of Japanese rice crackers was served, and boy, were they good!

Enjoying my movie while munching on the crackers

This was followed by a bento box of hors d'oeuvres: "Winter Calm ~Selection of seasonal colorful delicacies~.

How beautifully the dishes were presented! I almost felt bad to eat them!

Simmered Chicken & Vegetables with Soy Sauce

Crabmeat with Soy Starch Sauce

Poached Potherb Mustard, Garland Chrysanthemum & Mushroom in Japanese Broth with Herring Roe & Abalone

Seared Yellowtail with Grated Radish

Soy-simmered Beef Ginger Flavor

Burdock seasoned with Sesame

Broiled Sardine Sweet Soy Sauce Flavor

Slow Cooked Egg

Vinegared Turnip wrapped with Smoked Salmon


Soy sauce and wasabi condiments

Got to love the exquisite origami paper crane chopstick holder

Sampling each dish, I was quite astounded by the unique flavours each dish presented, yet they seemingly complemented each other perfectly! I also appreciate how gentle they all were on the tastebuds so that none of the dishes were at all too rich or overwhelming.

This superb course was followed by the Dainomono course, again, as rich as the stewed beef tongue looked, it was surprisingly light on the palate. All two tiny pieces of the coveted beef tongue, hidden like a pair of gems in the thick gravy, were so soft and tender and almost creamy. Like precious stones, you can never have enough of them! Making a short work of the bovine offal, I turned my attention to the broiled eel. I have always enjoyed unagi, so it was no surprise I savoured the sweet soy sauce flavoured eel. The soft tiny eel bones did not stand in my way of my enjoyment of this dish.

Freshly steamed "Yukigura Imazurimai" Koshihikari rice was served - characterized by its freshness, stickiness and sweetness.

Miso Soup and Japanese Pickles complemented the meal.

As a finale, Kanmi was served in the form of a Japanese Sponge Cake "Castella" with Citrus Hyuganatsu Jam. As with the previous courses, the sponge cake had a delicate mild flavor, accented by the sweet citrus jam that paired perfectly in symmetry with the cake. A selection of hot beverages were available, and of course, I opted for green tea to complete my meal.

The dining service was very well-paced and the cabin attendants were very polite and served with bright smiles. Service was very attentive and my champagne was topped up whenever the glass was empty. At the end of the meal, the flight purser even enquired how was my meal. What excellent dining experience!

Oshibori to mark the end of the exquisite dining experience

After a quick duty-free sales service, the cab